To be read in conjunction with Supreme Auction who were the intermediaries through the process.I paid for an invoice for £340.20 twice. I paid it via bank transfer and then I Bidder subsequently took the payment again from my card details held on file.As I hadn't received the goods, I rang to chase up matters having had no communication only to be told I owed £96 for delivery which I instructed them to deduct from the £340 owed to me. I asked them to confirm that this was all that was outstanding which was confirmed.I then received 1 item with a further 7 items awaited - after not receiving anything I once again chased up the matter and I had a very curt email response both from Supreme Auctions and IBidder telling me that as I had not paid for delivery - the items had been relisted and I had lost my money. I have rang them on 6 occassions to try to sort this matter out within the designated time and despite this I have merely been fobbed off and despite the Company holding my money I was told I had not paid for carriage and therefore it was all my fault and I had lost my money - FACT Invoice was 1 delivery charge £96 duly paid from funds held by IBidder!This is criminal and despite me asking for the courtes of a return all they have told me that there is nothing further that can be done!Having dealt with these Auction Sites I cannot believe that the service has deteriorated to the level that it has and they have robbed me in broad daylight
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Branded surplus stock direct from major retailers with up to 85% off RRP.
The UK's largest digital auction marketplace for retail returns and surplus consumer product.
