ianwilliams.co.uk

1.4
1.4 Based on 81 reviews

...

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Stewart Brown
Shower of shi*!

Shower of 💩 THE worst company I had ever dealt with,(1) Privacy issuesTurned up back home after a short trip to the shops to find Ian Williams cleaning my windows and frames while my 16 year daughter was home and getting dressed to go out with zero booking. I also run a business and like everyone do my accounts from home, when I plan new ideas or chat to clients on the phone I sometimes use a whiteboard and found one guy reading it though my window and asking what I do for a living!!! (2) Canceling appointmentsEVERY SINGLE TIME I make a booking to come out they cancel and make a new booking for me without telling me so next time I'm clearly not in 🙄(3) Contractors turning up at my door and having no clue why they are there and have in turn no parts so they look at the job and say they will get parts and never see them again!(4) takes ages to get though to anyone on the phone and when you do they have ZERO understanding how bookings work and NEVER update the reason why to contractors! Eg plumbing issues they send a electrician who can't touch the job 🙄(5) love bodging to "make safe" then bugging off and not coming back so you call up again and new person comes out and they say "what the hell is this not safe and you cod have got a shock or flooded" ect

1
Date of experience: Feb 18, 2024

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