(((( be sure to read IBAS reply to this review... talk about dummy spat out. Listen IBAS if you made decisions fir the greater good of gamblers I wouldn't complain but in actual fact you are not independent your the bookmakers lackeys and your paid for by the bookies.. no wonder they get to choose what you can and cannot adjudicate !!! What a sham)))))IBAS are a joke, yes you will see some desperados on here saying they are great because they sorted their issue out but what you done see is the thousands of customers IBAS let down. Like me for example, Betway have stolen my deposit of £50 and they admit it.. but IBAS refused to take any action because of they "only deal with complaints about bets and not the actions of the bookie when it comes to deposits and withdrawals - that for eCOGRA".. who are also a complete waste of timeIBAS took no action when william hill did me out of a £3300 payment for a winning bet - i won it on Crazy Time, I had £3 on a bonus game that paid 1100 to 1.. my screen went blank after the game but i did see the amount i won go into my pot.... after the screen came back the pot was empty of the £3300 and my original £230 in the pot. ''I took my complaint to IBAS who sent me a reply after a couple of months telling me what the bookmakers said, which was that they had no idea what i was talking about and that the game i played was not in error, and that I hade been paid out at £55.. and that my pot money £230 had been played.!! IBAS simply stated that their response was that of the bookmakers and that was it. I asked for the video recording of the bet as they do keep them on record, IBAS refused to obtain it. so all in all IBAS are just another cog in the money making gambling system where bookmakers are stealing money on top of making money... IBAS, eCOGRA, Gambling Commision all in bed with all the bookies... its a national disgrace
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
