From the start of my case, IBAS handled the matter with professionalism, patience, and diligence.My dispute with Paddy Power had been going nowhere despite multiple attempts to resolve it directly. The IBAS team took my case seriously, communicated clearly at every stage, and ultimately secured the exact outcome I had initially hoped for — something Paddy Power staff were unable or unwilling to provide.I’m extremely grateful for their persistence and fairness in dealing with my case. I wouldn’t hesitate to recommend IBAS to anyone facing a betting-related dispute.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
