There is no point using this service to dispute a bet outcome. They will always come back to the customer being subject to the bookmaker’s rules which are of course enormously stacked in favour of the bookmaker. Basically - you agreed to the bookmaker’s terms and conditions when you signed up to their website. These terms and conditions will let the bookmaker do pretty much anything they want including cancelling your bet, changing the odds you placed the bet at, and changing payouts because they claim to have made an error. IBAS appear to, ‘have their back’ in this respect so don’t bother disputing bets.What a shame that this so-called adjudication service really just seems to exist to reinforce the unfairly weighted terms & conditions of unscrupulous bookmakers. What they should be doing is compelling bookmakers to conduct themselves in the SPIRIT of the services they offer, rather than allowing them to always default to the LETTER of their terms & conditions.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
