Waste of time using these,put a complaint in beginning of June after William hill ripped me off only to receive an email this morning saying sorry for the delay as I've been on holiday(person who was dealing with the case)and was very rude saying as you haven't sent in any evidence (I have 4 times)they will rely solely on the evidence William hill provides and to top it off it was a no reply email so I couldn't even say anything in return,this company is paid by the big betting firms and no one wins against them so don't waste your time.UPDATE ON MY APPEALAfter quite a few weeks I got an email saying included in the email is the result of my appeal but it said in the email I had already lost so why bother adding an attachment, basically they totally ignored my evidence and completely took the word of William hill who told a pack of lies but because William hill pay IBAS wages they sided with them as usual,the whole system is corrupt so don't waste your time using IBAS because you won't win.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
