I had £2,300 winnings confiscated due to using a third party card. The casino were point blank refusing to payout. I emailed ibas and was replied to almost instantly. I was assigned a case worker who (James ironside) who was so efficient. Because of the panels intervention, the casino agreed to pay the winnings and I have just received the money into my bank. Without IBAS help, I would not have got those winnings and I am so grateful for this service. Thank you again for your support.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
