I had a issue were a book maker took a bet but refused to pay it out as they said I was late doing the bet.The case manager, James Ironside, was able to get the bet paid out and the case resolved to my satifaction. He was very professional and courtious.I was given a turn around time from James of 10 weeks but everything was resolved in less than 4 weeks.I would recommend IBAS to any punter who has a dispute with a bookmaker as they are impartial and fair.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
