IBAS, are paid for by the bookmakers, they will always pay out in favour of the bookmaker. I had a scenerio where they advised as some of the payments were third party they should be refunded (it was about £30) they did not know i have a previous case with the SAME critera (but the amount was near £1200) and off course they went in favour of the bookmaker for that one...can you imagine a court where THE SAME CASE has a different outcome!!! They are corrupt.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
