Sadly I am an honest punter and after a large win on a straightforward horse racing accumulator bet I did daily for years was ruled dishonest - strangely I’d been deemed honest with the company in question and never had a problem for years until a big win. They then had me through hoops despite sending many many documents including applying for a new passport being sent proving I was they refused to pay. Sent to IBAS who ruled had to prove documentation to them, all already done and after months am back to square one. No chance of pay out on this bet. clearly don’t care about an honest punter just gone round in a full circle. Many thanks.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.