I won with a company I had apparently had an account with years ago so they didn't pay as it was a duplicate account so they refunded the stake IBAS agreed that was correct..OK fair enough...so to test this I opended a further duplicate account lost and therefore expect IBAS To rule the money should be refunded as their original rulling sets the precedent...but rather than rulling against the casino who pays their wages they refused to look into it! they are a SCAM they are not Independent as they are paid for by the casinos!
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.