I was in the state of bewliderment and without realistic hope after failing to get any response in dispute to the late bet. I thought a few times whether it worth contacting IBAS and finally did. It yielded fruitful results and justice was prevailed. I understand it was precision in understanding the dispute and regulations that made my dispute win. I am thankful to IBAS as organisation and staff Ron and James who dealt with it very carefully and made the impossible a possible. Even if I had not had a positive outcome of the dispute but still felt respected and cared for by the IBAS staff. Thanks to Ron Hearn and James Ironside.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
