Hi i had a complaint against Betfair who advised me to use IBAS to adjudicate my complaint as they use IBAS as their main adjudicator and would abide by there decision. However after submitting my complaint and a wealth of evidence i was contacted by a Jim Cremin from IBAS whom instead of adjudicating on my complaint he went on to evaluate my health and wellbeing and went on to lecture me on what i should do. I only wanted him to do his job adjudicate not a health check, what an idiot he prolonged my complaint which had to be sent to the Gambling Commission to rule on. IBAS waste of time dont bother.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
