I had a similar experience to one of the other IBAS reviewers. I placed a series of bets at Betiton (another one of the bookmakers run by the Aspire Global group). They reduced the odds of my bets (after I bet) by over 80%. I complained but they told me the deduction was correct. After nine weeks and about twenty emails, Betiton had still not paid up correctly so I contacted IBAS. James Ironside took up my case and Betiton resettled my bets correctly as soon as he contacted them. I can not fault the service provided by IBAS. I was very impressed.
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.