Unbelievably an even worse experience with IBAS than with the betting companies themselves.Taken the best part of a year for absolutely nothing to have happened apart from a few inconclusive meetings, and every single "deadline" has just been missed. Given that IBAS are funded by the betting companies, you get to see why they behave the way they do.James Ironside is one of the worst individuals I've ever seen represent a professional company and IBAS should feel ashamed of his manner and attitude.Honestly, this isn't a disgruntled angry gambler that has lost money, this is a genuine review about one of the pettiest "professional" individuals I've unfortunately ever had to deal withEditYet another display of an inability to accept any responsibility for the way you have behaved.I have seen review after review of your unprofessional and at times arrogant attitude.You are clearly there for the bookmaker and not the public**Further edit**I stand by my comments on the attitude, but transparency is that they recovered all money. It took well over a year, however they did side with me, and within 24 hours of their ruling I was refunded in full.Credit whereb it's due
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
