ibas-uk.com

2.9
2.9 Based on 169 reviews

The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom....

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Carl M.
quoted a company's wrong terms and…

quoted a company's wrong terms and conditions to side with them.My case with ibas was truly extraordinary and is as clear and concise an example of how they side with operator's based on an imbalance of power, only when they are called out but those who know what they are about do they then apologies and make up excuses.This organisation when siding with an operator against me quoted WRONG terms and conditions and provided WRONG information, these ofcourse were used as clearly stated by them to adjudicate against me however when it was put to them the the t&C's that they quoted where emphatically wrong as was the information that the operator provided that ibas quoted ( it suddenly was a mute point)- basically it only becomes a mute point when IBAS are called out for their incompetence, lack of diligence and habitual process of quoting operator's terms and conditions.For everyone out their don't use this service they are emphatically not fit for purpose, are legally misguided and only use retrospective examples of previous adjudications when its used to side with the operator. We all know that the gambling Industry has gone to pot, this lot are part of the problem. They are so legally profoundly incompetent that their service can not and never will be an appropriate place to legally challenge an operator who can't wait to pass you on to this organisation... Ask yourself why?Ps the gambling operator is not an agent of the tote and tote bets absolutely can be cancelled before the first the race- don't let gambling operator's tell you otherwise and certainly don't let ibas copy and paste the operator's legally wrong terms and conditions.

1
Date of experience: Jun 06, 2024

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Business Details

  • The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.

  • email ibasteam@ibas-uk.co.uk
  • call 02073475883
  • language https://www.ibas-uk.com

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