Had a dispute with a company who said they were excluding a card I used but I missed the email and kept depositing money which was accepted over and over by betting company . Betting company shut my account suddenly and thst is when I found out they had emailed toAdvise exclusion of a card. Betting company refused to return my deposit moneyContacted IBAS spoke to a James Ironside and this man listened , understood and passed on complaint to the adjudicators, who after 6 weeks made a final decision the betting company was wrong and I just had my significant deposit returned into my account from the betting company today Totally over the moon , I cannot thank IBAS enough for their patience with me and their help , I would have been lost without them Totally recommend this company
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
