I had a dispute with BetFred over a bet I’d placed in one of their shopsThe IBAS team responded quickly and professionally, and took time to fully understand and clarify any points I was making as part of my disputeI was then informed the process can take up to 8 weeks (usually shorter with BetFred), but within 24 hours IBAS had secured as resolution in my favour I simply could not have asked for more from their process
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
