Reading their responses to negative and critical reviews. There's definitely an aura of arrogance with IBAS and lack of respect for those who come to them for assistance. Plus always believing they are right and knowing there's no body to prove them otherwise. Quite alarming for a service like this to handle complaints at the next level when going through the betting company itself doesn't work
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The Independent Betting Adjudication Service, founded in 1998, is a third party organisation that settles disputes between gambling establishments registered with IBAS and their customers in the United Kingdom.
