My package hasn't arrived, and it's been two months. Customer service said they'd let me know about the issue, but I haven't heard back. Not entirely sure what's going on with their shipping, but this is unprofessional as a developing company trying to get customers from different places in the world.Update: after talking to customer service, they decided to either resend or refund my package. They told me to wait a week to see if my package would arrive but it was already a week and I emailed them about it. They said to contact a number (which was highly unnecessary as they’re the ones supposed to help me with this package) I then asked for a refund but it seems like they don’t want to refund me back and said they’ll resend it to me, which I don’t think will come to me.
Claim your business profile now and gain access to all features and respond to customer reviews.
IBentoy is an online kawaii boutique selling cute and unique goods. Including but not limited to: Japanese and Korean stationery, kawaii backpacks, plush toys, cute accessories, kawaii mobile phone cases, etc.Let's have enjoy kawaii everthings together!
We believed cuteness item is the least expensive luxury and it is one of the few things that bring us joy. It has been a great pleasure serving all of our lovely customers. Some of you might have contact with us before and some of you might not. We think it would be great if you get to know us better. Here is the ibentoy team:
This store has always been a home of love, which makes us happy that so many people like what we create and what we recommend. My goal is to continue to provide lovely products in the next few years, and we hope to see more and more product choices.
In our colorful world, you will never feel too old to enjoy a positive attitude to everything.
Welcome to IBentoy😀, For joy~~~See more
