Two months prior, I reserved a return flight from Valencia to Málaga for 20/22 January at a cost of €102. However, I was informed yesterday that the outbound flight was changed from 0715 to 2030, rendering it unusable for my plans. When I attempted to cancel just that segment of the journey, I was told I could only cancel the entire trip, after which they offered me a one-way flight from Málaga to Valencia for €159. This seems to be the standard of "customer service" I encountered. I've decided to travel both ways by train instead. (It’s unfortunate what happens when a well-known airline acquires another.)
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