Can I have Zero stars, please. Longhaul Heathrow to Puerto Rico via Madrid, seats terrible, Food even worse, temperature in cabin intolerable, late arriving in Madrid, rush to gate for Puerto Rico and luggage left behind. What can I say, first and last time with Iberia. Never, ever again - I'd rather stay at home.
Oh, yes, forgot to mention. Evidently the aircraft was having some technical problems. This meant that in my seat (and many others) there was no onscreen entertainment/facilities. Nothing working and also no usb charging. This affected many passengers and the flight attendants didn't respond to any assistance calls.
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