8/11/24 successfully opened a regular saver via online application. Subsequently invited to register for online access. Submitting correct and permissable details an "error" message stated I was to contact the Member Support Centre. Following the representative's instructions over the phone - I had to re-register - the same result ensued. Error! No explanation as to why this keeps happening, nor could a solution be proposed for progression to personal online account access. Therefore going to terminate my account!
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We’ve been a cornerstone of the community since 1849. Originally founded to help people buy enough land to enable them to vote – our mission to provide safe homes continues today.
In 2021 we changed our name from Ipswich Building Society to Suffolk Building Society, to better reflect the broader community we serve.
We exist to provide a safe home for savers and safe homes for our communities. We also use some of our profits to help protect local nature and wildlife, and support those facing or at risk of homelessness and domestic abuse.
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