As it says on the title, avoid IBS! If I could leave no stars I would.Having had a mortgage with IBS for close to 5 years, they have outrageously high early repayment charges( much higher than any other lender). Poor customer service, no customer loyalty and are archaic and rigid in lending- no opportunity to speak with someone at any senior level, if you request a call back with senior management they will forward messages on, rather than directly speak to you. We chose a society expecting a more personable, approachable and trust worthy- IBS are the opposite.Highly judgemental organisation that needs to move to the 21st century.So pleased to have left them and have always advised family and friends to AVOID!
Claim your business profile now and gain access to all features and respond to customer reviews.
We’ve been a cornerstone of the community since 1849. Originally founded to help people buy enough land to enable them to vote – our mission to provide safe homes continues today.
In 2021 we changed our name from Ipswich Building Society to Suffolk Building Society, to better reflect the broader community we serve.
We exist to provide a safe home for savers and safe homes for our communities. We also use some of our profits to help protect local nature and wildlife, and support those facing or at risk of homelessness and domestic abuse.
See more
