I've leased several vehicles before, but this is the only service I've encountered that wants to charge more for extending a lease once it ends. It's perplexing that they believe a three-year-old vehicle, now out of warranty and lacking roadside assistance, is worth more than a brand new one with all its benefits! Other companies have been willing to extend leases at the same rates, with one even offering free collection. This is particularly concerning when there's a delay in receiving a new vehicle. The takeaway is to choose companies that prioritize customer care, as there are many that do.
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At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation”
Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.See more
