icaschool.com

4.7
4.7 Based on 41 reviews

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Otto
Support system is very poor.

I think that the overall experience is informative. Very informative! Could have done much better with the virtual inspections. Very very short and never understood the point they were trying to make. Also, I have had a very hard time trying to speak with someone pertaining to ANY questions I had. ICA reached out to me several time repeatedly every day until I purchased the course. Then they just fell off the face of the earth. I could not get ahold of or speak to ANYONE. And this was after at least 18 attempts over a week period. I finally got someone yesterday, 10-08-24. A representative understood my concerns and tried to help me. But it shouldn’t have taken all that to get help😤 Its like when they got my money I was completely left out in the cold. I really feel like this program is a money grab bc of how I been treated. But the information is given to learn. And you learn at your own pace. Which is wonderful. But the support system sucks. At least from my own experience. I still have to take the National exam. So I will write another review afterwards about my overall experience and the program as a whole to prepare for the National exam. But as of today, 10-09-24, my experience has been very poor & I have no support system for my questions or concerns I may have.

1
Date of experience: Oct 09, 2024

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