I am a resident at 2500 Hill Rise Court, Oshawa, and my experience with ICC Property Management — specifically property manager Leona Lott — has been very disappointing.In my case, the first communication regarding a garage door issue already confirmed that the order had been placed, without any prior written notice or opportunity for me to respond. This does not align with the expected process outlined in the bylaws.The panel installed also does not match the original color, and additional work is now being discussed, which adds further concern.More importantly, multiple follow-ups have gone unanswered. The lack of response and accountability makes it very difficult to resolve issues or even get basic clarification.I have also spoken with other residents who have faced similar concerns around communication delays and lack of transparency.Overall, there is a clear need for better communication, adherence to proper procedures, and timely responses to residents.
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ICC Property Management brings to you a highly experienced and innovative executive team whose decades of knowledge and experience provide exceptional service to ICC’s clients. Due to their varied corporate strengths, educational backgrounds and differ...