airline staff is so rude. we were entering the bus zone to go into flight in fco and when i am scanning mine and my kid boarding pass my another kid ran thru the gate along with my first one after scanning one of the kids pass and one staff member came shouting at us saying how could you let them in you have to hold him with you in offensive way. i felt its very racistic as well. they are kids of course they will fight to get inside first. instead of shouting they could have just come and ask nicely to hold them with us or verify boarding pass again.
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