icelandair.com

1.2
1.2 Based on 21 reviews

...

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Simon Moore
Mad fees

Their fees and the implementation of the fees is just absurd. No respect for partner airline status. Nothing reasonable. They will charge you for seats (fine) but then not refund the original seat fee if you move to different, more expensive seats, which we needed to do as had to move to front as connection timing was tight. Then their definition of a roller bag appears different to any other airlines, just fractionally enough that they can hit you up for fees at the airport. Another good trick they do is to intake the largest duffel bag first before the scam begins making any repacking of the roller bags impossible. Fortunately other more reasonable airlines exist, so use them instead.

1
Date of experience: Jan 04, 2026

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