I got told by the purser that because no one else complained my complaint about ice cold food in business class was not valid, and since I got annoyed the pilot was standing there casually telling me we didn’t get amenity bags and had to beg for it because climate change didn’t existed (sarcastically of course). It was the worst business class I have ever experienced,Amsterdam -New York via Keflavik. Rude staff, dirty planes, cold and not edible food, above all rudeness of the staff, never had such an experience before and usually not a person that complains easily but this was -10/10, first and last time with this airline. My god, like they hate you for flying with them….
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