The fees and their application are utterly ridiculous, showing no regard for partner airline status. It's completely unreasonable. They charge for seats, which is acceptable, but if you need to switch to pricier seats, they won't refund the initial fee. We had to move to the front due to tight connection times. Additionally, their definition of a roller bag is slightly different from other airlines, allowing them to impose fees at the airport. They also take the largest duffel bag first, making any repacking of roller bags impossible. Thankfully, there are other more reasonable airlines available, so I recommend choosing them instead.
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