Poor service by this bank as IRDA should revoke their license of insurance policies as they play with the people and their money and doesn’t work in the interest of Indian people but play with their emotions. Why not IRDA look and check ICICI and its work ethics. It certainly won’t qualify on any marks of good faith of its customers who believe in it and put their hard earned money believing that in case of any emergency my family would be helped but it seems like IRDA and its officers are sleeping and doesn’t monitor the work ethics and their duty to check the values this icici pru life work on. Had put my term insurance premium twice by mistake and they are now not even in a mood to refund my one of the extra premium I paid extra by mistake and it’s been a while and they are asking so many documents. Why don’t they simply put the money back to its original method of payment rather than dragging it forever and making customers suffer having an account with this bank or having any policies. I am not sure what other bank I could have gone. Surely IRDA and its officers are sleeping and that’s the reason Indian banks are completely incompetent and careless. Wish we had better monitoring like they do in foreign nations as I live in uk and customers interest are on hugest priority here while Indian banks such as icici doesn’t even care and aren’t even bothered. Poor ICICI bank and IRDA both.
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