I wrote a review about three weeks ago regarding Identity Force it was not a positive one, but it was an honest one. A couple of days ago, I received a hand written apology even the envelope was hand written in business today no one takes the time to hand write any correspondence, when I received the correspondence I was extremely impressed, to the degree that Donna ensued. That, Donna, Senior Marketing Officer, would take the time out of her busy schedule to do this for one member, outstanding, that is the essence of "great customer service" also there was not a hint of an excuse, speaks volumes of a company culture that exists at Identity Force. I am reserving my final opinion on this trilogy of reviews. I was upset in the beginning of my experience with this company. Because of their actions and attention to details , I am giving them a chance to win me over for good. So stay tuned in for the last chapter, I am hoping for a positive outcome. Raymond Hirth
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IdentityForce is a leading provider of proactive identity, privacy, and credit protection. For over 40 years, we have consistently delivered top-rated personal security solutions.
