I signed up for a month rolling only SIM contract, giving them my existing number for porting, my mobile service was disconnected as a result of porting, but I never received the ID SIM through the post. I was asked by the ID Chat line to get a replacement SIM from a Curry’s store, but activation process was sending OTP codes to my number that has been disconnected as a result of the porting. It has been three days without mobile service and I still trying to resolve the issue, despite of visiting a Curry’s store and it is still not resolved. Their chat line is too slow to replay to the messages and it gets disconnected frequently. That’s mean starting a new conversation every time. So avoid ID Mobile at all cost, you will only get frustrations and waste of time.
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