idmobile.co.uk

4.2
4.2 Based on 992 reviews

...

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Disgruntled
Shocking customer service

Shocking customer service. Takes ages to get any answers. They mark your credit file with missed payments when you move direct debit. They have no compassion or empathy. Cut you off with zero pre-warning. Then can’t give you an answer. Customer service is either a bot or a call centre in India. You get cheap contract but poor after sales support.

1
Date of experience: Nov 20, 2025

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