Last month I purchased a new iPhone 17 Pro from Currys/Carphone Warehouse which I paid £ 1099.00 on my debit card. I was told about ID Mobile as I currently have O2. I went online and decided to get the £10 pm no contract SIM only deal and made an online account and set up a direct debit, this was on 6th November. I received the SIM the following Monday 10th November. I placed it in the phone but I had no coverage for the Three network (which on the website showed good coverage). I could npot receive a text to activate my account. So after an hour or so on the chat I managed to get them to cancel the contract. They then sent me a bill for £1.78 for the 4 days up to cancellation despite the fact that I had not and could not use the service. I the discovered ID Mobile had carried out a hard search on my credit file causing my score to go from 996 down to 920 so now having problems of them doing a search without my permission for an ID Mobile account that I have never used and subsequently cancelled.
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