Very disappointed with their service, as a new customer, took a contract phone and sim deal with ID mobile, wanted to port my number, ended up getting frauded and reported it to them eventually after getting the right number to report the fraud cuz there’s no direct line to call them, then they decided to port my number and ended up getting cut off, no signal, cannot make or receive a text only to be told my line has been disconnected and blacklisted because the account is under fraud and that I only needed to pay £18 to end the contract with them, after taking £18 pounds on the day of direct debit they keep telling me my account is active meanwhile it hasn’t since the lay three weeks, and now carphone warehouse doesn’t wanted the phone back because it’s outside the cooling off period and they haven’t terminated the contract as I was told and they keep cutting off when insist to speak to a manager, SCAM SCAM SCAM!!! I am taking this further ID MOBILE
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