My 12-month contract ended on a Friday. I wasn't allowed to migrate before that day as it would have cost me extra fee. I sent the port-in request using PAC on that day. But, ultimately it was done on a MONDAY as there were two days of weekend. Id mobile charged me whole month's fee for that although I haven't used any of their services (data/call/messages) since 7th November. 'Crystal' was very pathetic and took 1.5 hours just to tell me that I need to pay £6 as my portin request was taking time beyond the day my contract was ending.However, this experience truly reflects my 12-months long contract that was also very poor. Never coming back to it again!
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