I couldn't connect my phone - they sent me 3 replacement SIMs saying they must be faulty, one worked for a couple weeks before I couldn't make calls again. Then they said there was an outage in my area - I couldn't use the phone anywhere. There is no customer service, just a live chat that is very slow and doesn't go anywhere. Eventually they said tech support would contact me within 48 hrs - after 48 hrs I got a text with a link to their live chat. Hopeless
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