Update: After posting my review, I was contacted by ID to resolve the issue. I still did not receive the gift card (but bill credit instead). So I still did not receive what was promised, and had to post a review here in order to get someone to contact me to offer an alternative solution. ---Terrible experience from start to finish. I signed up for a SIM-only deal with the promise of a 60 pounds Amazon Voucher. I completed the steps, received the confirmation, and the voucher never arrived. When trying to claim the gift card, I was sent back and forth to Giftcloud and ID Mobile, with each one blaming the other, and zero resolution. When I reached out, I received shocking customer service, poor agent attitude, and received incorrect information constantly. I wasted hours to be told to go back to Giftcloud, etc, and no one seemed to care. I had to push to log a complaint constantly. I ONLY signed up for the SIM due to the offer, I have no real use for it otherwise.
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