There should really be an option for 0 stars. I don’t have enough space to express my full thoughts, but this service has been the absolute worst I’ve ever encountered. For weeks, I've been trying to resolve an issue and now a complaint, but I'm being completely ignored. The communication is non-existent, and the staff seem utterly incompetent, as if they are being paid for it. The mobile app is ineffective, the contact number is pointless, and my next step is to seek legal advice. I strongly advise against engaging with this service; you will regret it.
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