Wish I could give them 0 stars. Sneaky and misleading, loosing contracts and bad customer service. Never ever had a single issue with any different providers. When the first contract came to an end last year, my husband recieved a phonecall to renew his contract with a "30 day rolling contract" but 1-2 months later they rang again. He explained that he's already signed a contract however after checking his bank statement, he was still being charged the original higher amount from the old contract and the new signed contract was nowhere on their system. The 2nd time he signed, my husband asked for the same as before however instead of a 30 day rolling contract, they sneakily sent a 12 month contract. Today whilst talking to an assistant, he asked not to be cut off from the chat as his emails were struggling to sinc however they closed the chat anyway. As soon as the contract ends (we'll be charged the remaining contract amount for leaving), we're switching and never using this company again.
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