I was with ID Mobile 5 years ago and it was ok, so I thought I would switch now as my current network has issues.
SIM card arrived, first charge was taken even though I wasn’t ready to make a switch. Ok.
Several days later I tried to use the PAC code to make a switch - not possible, no switch dates available to choose from! No one to contact without logging in and activating the app. Fine, I logged in and activated it with the new ID number that I don’t need, just to cancel it.
Tried to cancel the plan - error message, “try later”!!!
Bad experience from the beginning. Hopefully I can get to the end of it somehow.
If someone from the ID mobile contacts me, I am happy to provide the screenshots. But guys, making people write bad reviews on Trustpilot just to get contacted is a bad business model.
Claim your business profile now and gain access to all features and respond to customer reviews.
