Items traded in were not given the website price,eg 2.00 trade in voucher for a dvd and I received 10 cents. This happened multiple times. I'm not going back to the store to argue a few euro but this shouldn't happen. I've checked the website and I was correct. I wouldn't have traded items for 10 cent. UPDATE: Happy to say human error was a factor here, the wrong version/year of a DVD was input by hand rather than the version of the DVD I submitted for trade. Happy with the response I received from CEX online care and the staff instore. CEX provided an E-voucher to the value of the incorrectly traded DVDs. Very satisfactory customer service from Ramson at CEX online customer service.
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CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more