ie.webuy.com

4.1
4.1 Based on 1.7K reviews

CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free...

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Carson Brooks
GOOD DAY MY FAVORITE STORE UNTIL A…

GOOD DAY MY FAVORITE STORE UNTIL A MONTH WHERE I ORDERED ON MARCH 23, 2025, SEVERAL ELECTRONIC COMPONENTS FOR LAPTOP. AFTER I STAYED ON YOUR SITE FOR A MONTH UNTIL I UNDERSTAND, I PHYSICALLY CHOOSE THE COMPONENTS WHY IF I ORDER OVER 100 e, THE PROGRAM STILL SENDS ME TO PAY DELIVERY, I DECIDED TO ORDER 115e, AN ORDER THAT I MADE ON MARCH 23, 2025. ALL GOOD AND BEAUTIFUL UNTIL I ARRIVED AT THE CEX.IE STORE IN SLIGO, WHERE A NICE LADY, VERY FUNNY AFTER I WAS SURPRISED BY A MEMORY AND THEIR CONDITION AS IF TAKEN FROM GARBAGE AND RUSTY, SHE HANDED ME OVER TO A COLLEAGUE TO MAKE IT CLEAR THAT ANY COMPLAINT MUST BE MADE ONLINE, VERY UNEDUCATED EMPLOYEE INCOMPETENT IN SOLVING A PROBLEM WITH A DISSATISFIED CUSTOMER. I AGREED TO WAIT FOR THE SHOP MANAGER WHO WAS LEFT AND ASKED ME, SHE WAS COMING, TO COME BACK IN 10-20 MIN. I CAME BACK IN 30 MIN THE BOSS WAS NOT HERE, I CAME BACK IN AN HOUR AND THE BOSS WAS VERY ANGRY THAT I WAS TALKING NAUGHTY TO MY COLLEAGUES, SHE WAS NOT COMPETENT TO SOLVE MY PROBLEM, JUST TO CHANGE A RAM MEMORY, WHICH WAS NOT 8 GB RAM MEMORY, ONLY GOD KNOWS WHAT IT IS LIKE AFTER I OPENED 200 LAPTOPS IN 5 YEARS OF DAYS I HAVE NEVER SEEN SUCH RAM MEMORY.BUT THE BIGGEST SURPRISE WAS ON MARCH 29, 2025 WHEN 45e and 35e were withdrawn from my REVOLUT CARD TWICE AT THE SAME TIME. TRYING TO UNDERSTAND AFTER MANY DAYS OF WASTING TIME WITH EMPLOYEES FROM THIS REVOLUT MAFIA BANK THAT NO ONE TAKES ANY OBLIGATION IF MONEY DISAPPEARS FROM A CUSTOMER'S ACCOUNT, I UNDERSTAND THAT THE AMOUNT OF 45e AND 35e WAS WITHDRAWN BY CEX.IEI RECEIVED THE REST OF THE PRODUCTS BY MAIL VERY NICELY PACKAGED AND AS WE ALL THE RAM AND NVME MEMORY. THANKS TO THE SHIPPER!!!NOW LET'S DO A LITTLE MATHEMATICS!!!THE ORDER PICKED UP FROM CEX.IE SLIGO COST 16e.THE PRODUCTS ARRIVED BY MAIL COST 58e.TRANSPORTATION (28) 30e. SO 16+58+30=104e.THE AMOUNT WITHDRAWN FROM THE CARD ON MARCH 23, 2025 OF 115e AND THE OTHER TWO WITHDRAWN FROM THE CARD ON MARCH 29, 2025 45e AND 35e RESPECTIVELY, MAKE A TOTAL OF 195e.I WOULD LIKE YOU TO RETURN THE DIFFERENCE OF 91e ASAP, SO THAT I CAN MAKE A GOAL IN LIFE TO MAKE A SHIT OUT OF YOU ON ALL SOCIALIZATION PLATFORMS HOW LOYAL YOU ARE WITH YOUR CUSTOMERS AND, I WILL GO TO THE POLICE AT THE BANK FRAUD DIVISION TO MAKE A COMPLAINT!!!THANK YOU SO MUCH FOR UNDERSTANDING!

1
Date of experience: Mar 28, 2025

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Business Details

  • CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.

    With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.

    To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more

  • email CeX/WeBuy via this link webuy.com/support
  • language https://ie.webuy.com

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