My first order experience was good so I decided to come back and this time I hated the experience so much. I am not sure I will be coming back. I reported that I am not able to track my package and the only response is to wait for 14 working days and if I don’t get the package then I come back. If you know the courier is not a good one then use a different service so that you keep your customers happy. I am waiting for 14 working days. If I don’t get the package then I will have to wait till it’s sorted in another way. Terrible! Meanwhile your customer service could just check to see if they can track the package for me. But instead they tell me to wait for 14 working days.
Claim your business profile now and gain access to all features and respond to customer reviews.
CeX is Ireland’s largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers.
With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity.
To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/supportSee more
