I purchased the ProForm Pro 9000 around 10 months ago, and I’m already seeing rust forming on the machine. For a treadmill at this price point, this is incredibly disappointing. I followed all cleaning and maintenance instructions exactly as outlined in the manual, so I expected the materials to withstand normal use, including exposure to moisture and sweat.Unfortunately, the customer service experience has been equally frustrating. Instead of receiving meaningful help or solutions, I was met with dismissive responses and assumptions that the issue was due to poor cleaning, wear and tear, or moisture — none of which should be expected on a product less than a year old. No practical resolution has been offered.Overall, I’m very unhappy with both the build quality and the lack of support. I expected far better from a company that promotes durability and reliabi
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