Their aggressive and frankly sneaky pricing approach leaves a bad taste. No way to switch off auto-renew unless you also cancel. But they don't tell you anywhere what happens if you cancel (i.e. will you enjoy the benefits up the the date that you have paid). You get no refund. So I just auto-renewed for £340 Outrageous... up from £314 last year). No warning, and no ability to get refund. Everything is obscure on the website to stop you from managing your membership. Very difficult to find a relevant contact number or e-mail address in Europe. Their ridiculous support bot is useless and points you to a US support number. So I'm leaving iFit, not solely because of the cost (I could hold my nose and suck it up), but the tone of the company just makes you feel like you are being ripped off and they want to squeeze every last cent out of you.
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