I’ve experienced several issues that make the current pricing hard to justify. While the equipment is functional, its quality feels subpar for the price, and the video feature is disappointing due to low-resolution streaming—especially when 4K is standard today. Charging $30 USD per month after the free trial feels excessive compared to gym memberships, which often provide live classes and better value. These pre-recorded, low-resolution classes would be more appropriately priced at $10–$15 USD per month. While I understand the costs of innovation in a niche market, such high pricing risks alienating customers. Adjusting the subscription fee or offering discounts could greatly improve customer satisfaction and loyalty.
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