While my customer service representative was kind, it’s the Ifit membership rate that is my issue. When we bought the few thousand dollar rower, we took membership into the account and the individual plan membership was reasonable for a year. We stopped it but recently decided to check out renewing. Only to find out that the fancy machine now requires the Pro Plan, $400ish dollars per year. Extremely disappointed in having a product that IFit raised the costs so much. I would not recommend nor buy another product of theirs or a company that utilizes their platform.
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